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service management assurance based on iso 20000

Service Management - ISO/IEC 20000:2018

ISO 20000 Training, Consulting, Internal Audit services, Certification Readiness Check, Second Party Audits, Supplier Audits

ISO/IEC 20000-1:2018 is Service Management System (SMS) standard from ISO

ISO 20000 helps an organization get certified on ITSM good practices by a third party. 

We offer - 

  • Training services on ISO/IEC 20000-1:2018

    • ISO/IEC 20000-1:2018 Lead Auditor

    • ISO/IEC 20000-1:2018 Foundation

    • ISO/IEC 20000-1:2018 Lead Implementer

    • ISO/IEC 20000-1:2018 Practitioner

    • ISO/IEC 20000-1:2018 Consultant

    • ISO/IEC 20000-1:2018 Internal auditor


  • Implementation consulting services on ISO/IEC 20000-1:2018 using ISO/IEC 20000-2:2018

    • We help organisations of any size, any sector or geographical region​ to implement service management standards ISO/IEC 20000-1:2018 and get certified. We may use ITSM, CMMi Svc or FitSM as required by the client to build the SMS.


  • Auditing / Assessment support on Service Management Systems

    • Second party audits, compliance (conformance) che​cks, audit readiness checks, second party audits, supplier audits are doen by us basis the standard.

Engage an Expert

Implementation consulting

Audits and Assessments

Training and coaching

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